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Click any question to go to that section of the Fast Answers file.
- Can I sort the Job Engine listings by state?
- I was able to install Daybreak and the Job Engine. How do a access the Job Engine?
- When entering a primary physician I receive the message "NPI/Medicare must have a value." and can't proceed . How do I continue?
- How do I download and install a file from the internet?
- The first 200 or so Job Engine entries do not include practice names, only addresses and zip codes. Is this correct?
Q. Can I sort the Job Engine listings by state?
A. The Job Engine data can be sorted on any of its fields. To sort the data, click on the table heading of the field you wish to sort by. Scroll to the value you are looking for. You can check the items you are interested in and choose the checkmark button. Only the checked items will appear. To view all the items, click the checkmark button again.
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Q. The Daybreak main menu is gray and difficult to read. Should it look this way?
A. No, your system is displaying 256 colors or less. To make the menu appear normal increase your display settings to display more than 256 colors. To do this right-click on the computer desktop and select properties. Select the settings tab. Choose a color palette selection that is greater than 256 colors (i.e. High Color, True Color). If your video card does not support more than 256 colors, download the version 1.2 update. Version 1.2 offers improved support for 16 and 256 color systems.
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Q. I was able to install Daybreak and the Job Engine. How do a access the Job Engine?
A. Icons for all of the components installed by Daybreak and the Job Engine can be accessed using your system's Start Menu. Be sure to choose the Head Start icon to view a useful hyper-text manual.
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Q. Daybreak is installed. Where do I go from here?
A. To begin using Daybreak enter patient and transaction information. Use the Claims module to compile transactions into files formatted for transmission to your carrier.
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Q. I receive the message "NPI/Medicare must have a value." and can't proceed when entering a primary physician. How do i get past this?
A. Daybreak version 1.1 requires that you save the Physician NPI before you save other data when creating a new Primary Physician. Saving in a different order can prevent you from closing the patient form. If you encounter this error, close Daybreak by choosing Exit from the Main Menu. Restart Daybreak and proceed with data entry, being certain to save the NPI/Medicare ID first when entering a new primary physician. Download and upgrade to version 1.2 to eliminate this behavior.
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Q. How do I download and install a file from the internet?
A. To begin follow these steps:
- Click the download link.
- Select "Save... to disk".
- Choose a directory folder you can find later.
- Wait for file to download.
After download is complete:
- Locate downloaded file on disk.
- Double-click to run.
- Follow steps, no changes are necessary.
- Complete installation.
- Delete the downloaded file.
- Use Start Menu to access new software.
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Q. The first 200 or so Job Engine entries do not include practice names, only addresses and zip codes. Is this correct?
A. Yes. Some of the physicians have not named their practices, operating merely as FirstName LastName, MD. When the information is sorted on practice those which are blank rise to the top.
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